We’re a team of experienced operators, developers, foodies, and futurists passionate about unlocking the power of technology for enterprise partners.

Captain’s Story

At Captain, we help restaurants take their delivery to the next level, in whichever way delivery is executed in their operations. Our story started back in 2016 when a team of delivery experts and tech enthusiasts came together with a unified goal: to give restaurants the tools to automate their entire delivery operation from kitchen to customer using the best software in the world.

We know that operating a restaurant comes with a unique set of challenges, so we combined our experience running an on-demand food delivery marketplace, managing teams of drivers and executing thousands of deliveries, with our passion for technology to create the only software solution in the world that is fully dedicated to end-to-end restaurant delivery management.

Your Expert Partners in Delivery

Meet Captain’s management team. Our dedicated team has created the best on-demand delivery product on the market, and works alongside your team optimize it for your enterprise’s unique needs.

Ryan Perera

CEO


Delivery Experience
Founded Henchman, a delivery marketplace, dispatching thousands of orders, even delivering hundreds of them himself.

Ingmar Keleras

CTO


Delivery Experience
Built Henchman, Captain’s first dispatch software and online delivery marketplace, both technically and operationally, overseeing the dispatch of thousands of orders.

Dihan Algama

Head of Design


Delivery Experience
Founded Henchman, a delivery marketplace, dispatching thousands of orders, even delivering hundreds of them himself.

Andy Allin

Head of Partnerships


Delivery Experience
Andy ran his own logistics company and experienced first-hand the challenges of delivery (almost) before technology.

Tory Minnes

Head of Product


Delivery Experience
Tory has overseen hundreds of thousands of delivery orders as an operator, managed driver teams, and done hundreds of deliveries herself.

Our Approach

Captain's philosophy of working with partners is to build a long-term relationship based around continual growth, innovation, and mutual success. The restaurant delivery environment is ever-changing and we work closely with our enterprise parts to assure that the Captain system meets their needs for today and tomorrow.

Become an Expert on Your Operation

The Captain team works closely with your leadership to understand your unique operational set up, workflow, tech stack, and challenges.

Prove the Value

We will work together to leverage a strategically selected pilot to stress test functionality and compare improved performance against pre-selected KPIs

Reliably Scale the System

The system scales with both total and individual unit growth, and dedicated instances are available to silo data and performance.

Relationship Management

Maintain a trust-based and transparent relationship.

Design a Custom Solution

A tailored solution wins - we will develop a customized solution together to address your needs.

Implement the System

Work hand-in-hand with your team to develop a detailed implementation timeline with hands-on training.

Ongoing Support & Communication

Schedule recurring meetings to keep communication and feedback regular.

Hear it from the people who trust us

Our partnership with Captain AI enabled us to become Canada's first nationwide, coast to coast restaurant company doing live order tracking of drivers.

Paul Goddard

CEO Pizza Pizza

Working with the Captain AI team over the past three years and still going is a privilege. We rolled out the Customer Tracking System to all of our restaurants, where customers can see their order status and the driver's route for delivery. Thank you, Ryan and team, for your continuing support.

Amar Narain

CIO & Vice President, Information Technology Pizza Pizza

The core strength of Captain lies in its intuitiveness and ease of use, accommodating various delivery options, including in-house drivers, third-party services, or a blend of both. This flexibility makes it a robust solution for delivery businesses of all scales, ensuring that managing deliveries is a smooth and efficient process.

Christopher Timm

CEO CloudWaitress

The Captain system has been a game-changer for our operations. Being able to offer customers the live tracking experience that they expect has helped us better compete with the third party platforms, and having a better track on important metrics helps us to continually improve our business.

Robert Kauffman & Gabriel Malbogat

Co-Founders Chef On Call

Since using Captain there was a great improvement in efficiency which saved us a lot of time and money. We have also had great feedback from drivers about how easy to use the driver app is, from customers who love the driver tracking feature, and dispatchers who find dispatching so much easier.

James Tonks

Founder WFDT

Our partnership with Captain AI enabled us to become Canada's first nationwide, coast to coast restaurant company doing live order tracking of drivers.

Paul Goddard

CEO Pizza Pizza

Working with the Captain AI team over the past three years and still going is a privilege. We rolled out the Customer Tracking System to all of our restaurants, where customers can see their order status and the driver's route for delivery. Thank you, Ryan and team, for your continuing support.

Amar Narain

CIO & Vice President, Information Technology Pizza Pizza

The core strength of Captain lies in its intuitiveness and ease of use, accommodating various delivery options, including in-house drivers, third-party services, or a blend of both. This flexibility makes it a robust solution for delivery businesses of all scales, ensuring that managing deliveries is a smooth and efficient process.

Christopher Timm

CEO CloudWaitress

The Captain system has been a game-changer for our operations. Being able to offer customers the live tracking experience that they expect has helped us better compete with the third party platforms, and having a better track on important metrics helps us to continually improve our business.

Robert Kauffman & Gabriel Malbogat

Co-Founders Chef On Call

Since using Captain there was a great improvement in efficiency which saved us a lot of time and money. We have also had great feedback from drivers about how easy to use the driver app is, from customers who love the driver tracking feature, and dispatchers who find dispatching so much easier.

James Tonks

Founder WFDT

Our partnership with Captain AI enabled us to become Canada's first nationwide, coast to coast restaurant company doing live order tracking of drivers.

Paul Goddard

CEO Pizza Pizza

Working with the Captain AI team over the past three years and still going is a privilege. We rolled out the Customer Tracking System to all of our restaurants, where customers can see their order status and the driver's route for delivery. Thank you, Ryan and team, for your continuing support.

Amar Narain

CIO & Vice President, Information Technology Pizza Pizza

The core strength of Captain lies in its intuitiveness and ease of use, accommodating various delivery options, including in-house drivers, third-party services, or a blend of both. This flexibility makes it a robust solution for delivery businesses of all scales, ensuring that managing deliveries is a smooth and efficient process.

Christopher Timm

CEO CloudWaitress

The Captain system has been a game-changer for our operations. Being able to offer customers the live tracking experience that they expect has helped us better compete with the third party platforms, and having a better track on important metrics helps us to continually improve our business.

Robert Kauffman & Gabriel Malbogat

Co-Founders Chef On Call

Since using Captain there was a great improvement in efficiency which saved us a lot of time and money. We have also had great feedback from drivers about how easy to use the driver app is, from customers who love the driver tracking feature, and dispatchers who find dispatching so much easier.

James Tonks

Founder WFDT

Founding Principles

Integrity

We prioritize honesty, transparency, and accountability and always strive to do the right thing for our customers.

Mutual Partnership

Your success is our success! We’re here to help your business grow and succeed. We always strive to build partnerships that are win-win and mutually beneficial.

Focused

We are the only restaurant delivery management system in the world that is 100% dedicated to restaurants. This enables us to make the most focused and powerful product on the market.

Excellence

We’re determined to be the best at what do. We won't accept second place when it comes to having the best features, design, user experience and support.

Captain’s History

2014

The Henchman App launches in London and becomes one of the UK's first same-hour restaurant, grocery, and retail delivery marketplaces

Our founders, Ryan, Dihan, and Ingmar run all the deliveries and distribute invitations to use the app by personal handwritten letters in Fulham and Chelsea.

Paypal accepts the team into an accelerator

2015

Henchman raises their first round of investment and grows the team to 30 employees with more than 50 drivers.

2016

CEO Ryan Perera presents the Henchman technology alongside panel members David Buttress (former CEO of Just Eat), Will Shu (CEO of Deliveroo), and Andrew Rennie (CEO of Dominos) and shares our vision for making delivery profitable at the European FoodService Summit.

2016

Enrico Sodano the CEO of Vapiano Switzerland approaches Ryan to ask if Captain could be made available to his restaurant, and Captain AI as we know it is born

Rico Logistics, an international logistics giant acquires the Henchman driver team and the Henchman App. Henchman’s developer and product team go on to form Captain.

2017

Captain launches its first store in Zurich, Switzerland. Our founders and developer team travel to Switzerland to work on-site alongside Enrico and his team to roll out the first prototype of a delivery process that is entirely automated from kitchen to customer.

2018

Captain goes to the US! We present at the Las Vegas Pizza Expo and start working with our first North American customers.

Captain starts working on a pilot with Pizza Pizza, the largest pizza chain in Canada.

2020

Captain partners with Revel to launch their white-label product, Delivery XT, bringing Captain into one of the leading US POS companies.

2021

Pizza Pizza launches nationwide with Captain and enables Pizza Pizza to become the first Canadian chain to offer live delivery tracking to their customers nationwide

2022

Captain partners with SpotOn POS as their preferred delivery management integration

Captain launches Copilot, it's ground-breaking AI-powered dispatch system that automates the dispatch process of single and batched routes

2023

Captain launches hybrid delivery with the help of partners DoorDash Drive and Uber Direct

Captain successfully powers over 10 million deliveries

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