cloud waitress

The ultimate integration for


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How it works

Orders are placed through the CloudWaitress online ordering platform

Delivery orders appear in the Captain Dispatch App and can be assigned to your own drivers or outsourced to Third Party Fleets

Customers receive a link to your branded tracking page via SMS

Intuitive Apps for Every Team Member

Create the ultimate customer experience by creating the ultimate employee experience with Captain’s suite of apps that work alongside your current system to improve communication between each department, while keeping the customer informed of the status of their delivery order.

Integration Highlights

Real-Time Status Updates

Captain will send status updates back to the CloudWaitress system to move orders from “Ready” to “En Route” to “Completed”

Auto-Dispatch with Preparation Time

Use the preparation time in CloudWaitress to send accurate pick up time requests to Third Party Delivery Providers.

Hardware Requirements

Captain’s Dispatch and Driver Apps are compatible with Android and iOS devices. The Dispatch App can be run on the same tablet as your CloudWaitress system.

Consolidated Billing

Receive a single invoice directly from Captain for all your own-driver and FleetShare deliveries. No need to sign up directly with each Fleet Provider.

Talk to a Captain CloudWaitress Delivery Expert